Patient Advice

Bereavement Advice

National Bereavement Service

Every bereavement is different and there are different processes dependent on your circumstances.

Telephone: 0800 0246 121

Website: www.nationalbereavementservice.org

Carers Advice

Who Are You Looking After?

If you provide regular, unpaid help for a relative or a friend who has any of the following then you are a carer:

  • A Mental Health Need
  • A Physical Disability
  • Misuse of Alcohol/Drugs
  • A Sensory Impairment
  • HIV or AIDS
  • Elderly or Frail

Who Is Looking After You?

You may have been helping for the person or people for some time already, regularly supporting them with everyday tasks or giving them the sort of support they need to stay in the family home. You may see it as part of your life or duty to care for your Mum or Dad, your partner, your child or friend, but there may be times when you need some support, advice or a break from the responsibility of caring.

You may be a parent, wife, husband, partner, daughter, son, friend or neighbour – but you are also a Carer. Or you may know someone who is. Young people and children may also be carers and are known as Young Carers You may be providing all or some of the following:

  • Personal care for a child or adult
  • Health care
  • Support with mobility
  • Domestic tasks
  • Rehabilitation
  • Supporting emotional needs of the person you look after

When you are a carer, it is often difficult to have a real break because someone depends on you to look after them. You can get tired and run down and your health may possibly suffer. It is important to look after yourself as well. If your health suffers what would happen to the person you care for?

If you are caring for someone please let us know via the online form below. Telling us about your situation can help us to support you and make sure that you yourself get the right sort of care.

Northamptonshire Carer’s Service

With your agreement we can also put you in touch with the Northamptonshire Carer’s Service which offers advice, support and free services such as:

Free gym sessions, carer’s sitting service, free holiday chalets, take a break trips, carers lunch break, Reiki and relaxation, regular telephone support, one-to-one peer support and free emergency care service. Or if you would prefer you can contact them directly on 01933 677 907 or visit their website www.northamptonshire-carers.org

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Flu Vaccinations

Carers are entitled to book a flu vaccination appointment. Please contact the surgery on 01604 630396 for further details and to arrange a suitable time.

Child Health Advice

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: NHS vaccinations and when to have them – NHS (www.nhs.uk)

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: Rashes in babies and children – NHS (www.nhs.uk)

Depression Advice

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Email: info@rethink.org

Telephone: 0808 801 0525

Website: www.rethink.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Email: jo@samaritans.org

Telephone: 116 123

Website: www.samaritans.org

How to Help Someone with Depression

Know someone who suffers with Depression? Please follow this link for further information on how to help: How to help someone with depression – NHS (www.nhs.uk)

Diabetes Advice

Diabetes UK

Diabetes UK are leading the fight against the UK’s biggest and growing health crisis. And it’s a fight that involves us all – sharing knowledge and taking on diabetes together. 

Please follow this link for more information: Diabetes UK – Know diabetes. Fight diabetes. | Diabetes UK 

National Diabetes Prevention Programme

The Healthier You NHS Diabetes Prevention Programme, also known as the Healthier You programme, identifies people at risk of developing type 2 diabetes and refers them onto a nine-month, evidence-based lifestyle change programme. It is a joint service from NHS England and Diabetes UK.

Please follow this link for further information about NDPP: NHS England » NHS Diabetes Prevention Programme (NHS DPP)

Diabetes Research & Wellness Foundation

 

DRWF is a registered charity (No. 1070607) set up in 1998 to raise awareness of all types of diabetes and associated complications; provide information and support to promote good self-management and to enhance quality of life. 

For further information please follow this link: United Kingdom – Diabetes Research & Wellness Foundation (drwf.org.uk)

Drugs & Alcohol Advice

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Email: help@aamail.org

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Email: frank@talktofrank.com

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Drinkaware Online Tools & Apps

Online trackers and apps from Drinkaware to help you avoid harm from alcohol.

Download from: www.drinkaware.co.uk

Change Grow Live

Change Grow Live has grown from a tiny volunteer-led Sussex-based organisation, to a nationwide charity that helps tens of thousands of people each day. 

For more information on how they can help, please click follow this link: Change Grow Live | Charity | We can help you change your life 

Elderly Care Advice

Dementia UK

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 678 1602

Website: www.ageuk.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Maternity Advice

Northampton General Hospital Information

In an emergency

If you, your baby or someone else is seriously ill or in immediate danger, call for an ambulance by dialling 999. If you need to speak to a midwife urgently, you can dial our triage maternity helpline on 01604 523529.

Letting us know about a new pregnancy

Northampton General Hospital have introduced a new way for patients to refer themselves into maternity care when they become pregnant. The new system will help ensure newly pregnant patients get the right care and support from the very start of their pregnancy journey.

After you have filled in the form you will receive a letter with a date for your first scan at between 12 and 14 weeks of pregnancy and a midwife will be in touch to arrange your first appointment with our team.

You can complete the referral form here: Maternity Referral – Welcome (ngh.nhs.uk)

Maternity Services

Find your local maternity services here: Find Maternity services services – NHS (www.nhs.uk)

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Please follow this link for further information about the app: Baby Buddy app | Best Beginnings

Download from: Baby Buddy: Pregnancy & Parent – Apps on Google Play

Download from: Baby Buddy: Pregnancy & Parent on the App Store (apple.com)

Sexual Health Advice

Integrated Sexual Health Service

Northamptonshire Integrated Sexual Health and HIV Service are a welcoming and confidential service offering testing and treatment for secually transmitted infections (STI’s), complex contraception (implants, injections and coils), emergency contraception and HIV outpatient care. 

For further information about their services, please follow this link: Integrated Sexual Health Service | NHFT 

If you require emergency contraception up to 72 hours after unprotected sex, there is a list of Pharmacies you can obtain this from on the above link. 

Telephone: 0300 027 0110

Sexual Health Information

For NHS Sexual Health Information, please follow this link: Sexual health – NHS (www.nhs.uk) 

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 0300 123 7123

Website: www.fpa.org.uk

Smoking Advice

Northamptonshire Stop Smoking Service

The West Northamptonshire Council Stop Smoking Services offer 12 weeks of telephone or face-to-face support, with e-cigarettes and nicotine replacement therapy sent straight to your door. They can also offer face-to-face appointments with you in Northampton.

If you wish to make a self-referral, please follow this link: Contact the West Northamptonshire Stop Smoking Service – Introduction – Online form (achieveservice.com)

NHS Smoke free: Mobile App

The Smoke free app can help you stop smoking by providing daily support and motivation. If you stay smoke free for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management Advice

Trilogy Active

Triology Active Weight Loss Programme is funded by North Northamptonshire Council on behalf of West Northamptonshire Council & Public Health Northamptonshire and they offer you the opportunity to take part in a free 12 week Weight Loss Programme at Trilogy Active. 

For further information about this programme, please follow this link: Weight Loss (trilogyactive.co.uk) 

Trilogy Activity on Referral is a county wide scheme whereby GP’s and Health Professionals can refer physically inactive people onto a tailor-made exercise programme to assist and support you to make healthier lifestyle choices. 

For further information about this, please follow this link: Activity on Referral (trilogyactive.co.uk)

West Northamptonshire Council Weight Management

If you’re struggling to achieve a healthy weight, we will fund a 12-week course to support you to reach your weight-loss goals.

The Northamptonshire Weight Management service is able to offer referrals via Slimming World, Northampton Town Football Club or access to a digital service delivered by Solutions for Health. 

For more information, please follow this link: Weight management | West Northamptonshire Council (westnorthants.gov.uk)

One You Couch to 5K: Mobile App

The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.

Download from: play.google.com

Download from: itunes.apple.com

NHS Healthier Families

NHS Healthier Families is a great way to eat foods that are healthier for you and your family. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.

Easy dinner ideas – Healthier Families – NHS (www.nhs.uk)

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

Youth Counselling Advice

The Lowdown

The Lowdown is a mental health charity, providing free and confidential support services for 11-25 year olds Northamptonshire. Their services include, counselling, wellbeing, drop-ins, LGBTQ+ support, practical support and sexual health. 

The Lowdown Website: About The Lowdown | Supporting Young People

Telephone Number: 01604 634385 

Email Address: info@thelowdownnorthampton.co.uk 

Relate Young Peoples Counselling

Relate Young Peoples Counselling – Northampton Website: Northampton | Relate 

Telephone Number: 01604 634400

Opening Times: Monday to Friday 9am to 5:30pm 

The Mix

The Mix provide essential support for young people between the ages of 11 to 25. Whether you need a quick chat or more focused support, you can speak to one of their trained team members. For further information, please follow this link: Speak To Our Team | Support For Mental Health & Other Issues | The Mix

Freephone Helpline Telephone Number: 0808 808 4994 

Opening Times: Monday to Saturday 4pm to 11pm