You can make an appointment to see your doctor, nurse practitioner or practice nurse by telephoning 01604 630396. This line is busiest before 11.00am. If possible, please phone later, especially if you are requesting a routine appointment.

When you call the surgery for an appointment, the receptionists are instructed to ask you for brief details, as this will help in determining the most appropriate clinician for you.


For urgent appointments, your request will be assessed on what you have told us. A duty doctor will call you as soon as possible. If felt necessary, you will be offered a ‘face to face’ appointment with an appropriate clinician at the surgery at the earliest possible time.

For routine issues, you can choose a specific clinician and will be offered a choice of available appointments, which are available with two weeks notice. 

Please help us to help you by:

  • Only requesting an ‘on the day’ appointment if your problem is truly urgent

  • Only book a telephone appointment if your problem is likely to be able to be dealt with over the phone

  • Use your pharmacist appropriately for advice for minor illnesses and medication queries

  • Use the internet for advice regarding minor illnesses - Click Here to start searching

  • Cancel appointments if you're not going to attend

  • Do not book appointments ‘just in case’ you may need one

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website