Cancel An Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent non-attenders may be removed from the our patient list and you will be advised to register with another practice.
To cancel your appointment:
- reply CANCEL to your appointment reminder text message
- use your NHS account (through the NHS website or NHS App)
- phone us on 01604 630396, Monday to Friday from 8am to 6.30pm
Late for your Appointment
Please attend your appointment on time. If you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day, except in the event of a medical emergency that requires immediate attention.