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Repeat Prescriptions

Requests for repeat prescriptions can be made is several ways:

  • Online through SystmOnline (Requires registration) - The link is on the home page.
  • By sending a fax to 01604 251799
  • By depositing a repeat order slip in the repeat prescription box located in the front lobby at the Surgery. 

We do not take prescription requests over the telephone

It is also possible for patients to register with a local pharmacy for their collection and delivery service. Ask for more details from reception or from your local pharmacy.


Please allow 48 hours (two working days) for processing
before asking to collect it

All requests should include your name, date of birth, contact details and medication required.  If you are going on holiday and require additional medication or an early prescription please indicate on your request.  Prescriptions are issued on a 28 day basis; any requests received more than 7 days before they are due may not be processed.

Upon receipt of the request, a repeat prescription will then be issued, for any items not on repeat or needing a review a request will be sent to your GP who will take the appropriate action. When signed, your prescription will then be made ready for you or your pharmacy to collect from us at reception, or it can be sent electronically straight to your pharmacy. 

We do not have the facility to automatically re-order your repeat prescription each month, it is your responsibility to ensure you do so.  Please allow 48 hours (2 working days) for processing before asking to collect it.  If you have attended a consultation at the hospital, or had a hospital admission, we require written confirmation of any changes made before we can update your repeat medication list.  Please allow at least 48 hours for processing any changes before asking to collect a prescription.  Please note it is your responsibility to inform your pharmacy if your repeat medication list changes in any way.

All medication is subject to review by your doctor and you will be asked periodically to make an appointment with him/her before you can be given another prescription.

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