We would like to know how we can improve our service to you and we would welcome your thoughts about our surgery and staff.

To help us with this, we are setting up a patient representation group so that you can have your say. We will ask members of this group some questions from time to time, such as what you think about our opening times or the quality of the care or service you receive. We will use various methods of contact (based on your preference) and will keep communication brief so it shouldn’t take up too much of your time.

We aim to gather a number of patients from as broad a spectrum as possible to get a truly representative sample of responses. We need everyone - young people, workers, retirees, people suffering from long-term conditions &  people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email or post, please complete the attached form & post it in the box in reception or hand it in to any member of staff.

We may ask a few patients to meet with us in the surgery from time to time but we will only invite those patients who indicate this would be something they are happy to do.

Complete the Patient Group Sign-up Form Online

What is a Patient Representation Group?

It is a group of patients who volunteer to get involved in making sure that the surgery is providing the services that its patients need.

We want to ensure that the people who use our services are able to have their say. Your opinion matters to us, the people who use the services are the best people to tell us what works & what improvements we could make.

We can communicate with you in different ways to suit you - email, telephone or post.  We will only contact people occasionally & the feedback we ask you will only take up a few moments of your time. 

We only want to contact you to ask questions about the surgery, how well we are doing & to ask about patient focussed changes we are planning.  If your doctor is responsible for making some of the planned changes they may see general feedback from patients.

We will only ask questions relating to the practice & the services we provide.

As always, all information you provide to us will be kept safe & secure, they will only be used for the purpose you have provided them for & they will not be shared with anyone else.

If at any time you change your mind & no longer wish to be involved, let us know in writing & we will remove your contact details from our list.

We now have an online forum for use by members of the Patient Representation Group and the Friends of Abington Park Surgery. Just click HERE or on the picture above to have a look. You'll need to register and once you've been approved you'll be able to take part in discussions with other online members at any time.